Ways to Improve Your Customer Service with Chatbots

Chatbots are an efficient and reliable resource for businesses big and small. Their ability to answer the queries of customers while simultaneously collecting and analyzing data is as invaluable as their capacity to help companies reach vast numbers of people all at once. Using the potential of chatbots for customer service is a no brainer …

Developing Your Chatbot’s Personality

Chatbots are specifically designed to carry out conversations with users while simultaneously collecting information it can then use to create more detailed and specific responses to their queries. In order to allow users to feel comfortable and excited to interact with a chatbot it’s important for a chatbot builder to consider and create a distinct …