Because chatbots are a kind of artificial intelligence that can be programmed to effectively communicate with users they are ideal to fit many of the needs of businesses large and small. Chatbots are also very easy to program and develop and no prior knowledge of coding or programming is necessary to create one. Through the development of tools and resources that anyone interested can find and use to create Chatbots that suit their websites or social media profiles it’s now very simple for all businesses to have access to the help of this technology. Whether it’s for answering customer’s questions or gathering and providing information about local weather and local events, a chatbot is only as versatile as its programmed to be. The following is a list of tools that are all anyone needs to program chatbots even with little to no programming experience:
Chatfuel – Specifically designed to allow anyone to create the bots they need without having any coding experience, this program prides itself on being easy to use and on providing advanced features and quick development as well. With a step by step guide that leads its users through the process this service makes creating the right bot for your needs easy. Chatbots created with Chatfuel are compatible with well-known platforms Facebook messenger and Telegram.
Motion.ai – This service is another one that allows users to build without having experience building Chatbots before. It too is compatible with many well-known messaging platforms, but it’s chatbots can also be used with email and SMS texting services as well as web chats and certain apps. It’s user interface is designed to make the process of getting the bots ready for use simple and fast and is completely free of charge up to 100000 messages a month.
Botsify – A popular option for a chatbot builder because of its compatibility with the ever-popular hosting platform WordPress, this service is a great option for beginners because it comes with many different tutorials – including video tutorials, that aid in the building process. It also features quickly evolving marketing and integration options that will make your bots more effective and versatile.
Mindiq – This tool uses no coding at all to provide its bot building services and is innovative in what it makes its bots capable of doing. Users have the option to do cool things like making a bot that delivers a company newsletter through messages in a messaging platform or sending out posts to social medias – including Twitter – via an RSS feed. These posts can be scheduled to be sent out at certain times. This builder also creates bots that are helpful with ecommerce and can be integrated for use with shopping platforms including Shopify.
Bot analytics – Once you’ve built your bot and have it running on your sites and social media profiles, it’s important to be able to monitor how well it’s performing and how effective it is at helping meet the goals of the business. It also gives users the chance to read and reflect on the data the bots collected. This tool allows business owners to evaluate not only their bots and the information they collect but also what customers and visitors found most engaging or were most curious about when interacting with the chatbot.