What Does Gesture Based Computing Mean?

Gesture based computing is the idea of moving beyond the age of touch screen interaction with our devices to a future where our natural movements can control our gadgets. In this future keyboards and mouse pads would be replaced with technology that can accurately respond to the wave of a hand or the movement of a finger in the shape of a written letter. Our devices would be able to translate what we do physically into the things we would normally type or say to it. By getting to a place where our technology can interpret movement and use it to register what we want it to do our interaction with our devices would once again be revolutionized.

Is it possible?

The rise of virtual reality viewers and experiences compatible with our smartphones has given us a glimpse of being able to have fully immersive experiences with the technology that we use constantly throughout the day. Gesture based computing is the logical next step for innovation in technology, so not only is it possible its probable and likely to happen sooner than later.

Currently being researched and even implemented in video game development, developers across many different technology genres are working on finding a way to make gesture based computing a reality in many different ways. They’re eager to see how they can realistically and effectively make movement commands that are as exciting and impressive as they are useful. Shaking a device or pinching its screen will soon enough be the least of how we can physically control our devices.

Is it worth it?

Other than the impressiveness and revolutionary aspect of this idea, the practical applications will make it more than worth the effort and the wait for gesture based computing to become fully realized. It’s potential to enhance training and simulation based learning is unparalleled by any other ideas. It has the potential to make job training a fully immersive experience as well as to give educators an unprecedented opportunity to truly engage students in learning physically and mentally.

Excitement for this technology is building and is already high in the tech community. In a matter of a few years we’ll be seeing our world begin to change yet again due to new ways to relate to our devices. Gesture based computing is a breakthrough that will be a reality in the very near future and will enhance our interaction with technology for the better.

Ways to Improve Your Customer Service with Chatbots

Chatbots are an efficient and reliable resource for businesses big and small. Their ability to answer the queries of customers while simultaneously collecting and analyzing data is as invaluable as their capacity to help companies reach vast numbers of people all at once. Using the potential of chatbots for customer service is a no brainer for businesses and brands. Here are a few ways to get the most out of this technology and improve your customer service:

Keep the customer in mind – Consider your customers and their needs as well as how they like to communicate. If a bot is constantly asking its users to repeat themselves or misunderstanding what they’re asked for the experience will quickly become taxing. A frustrating experience is sure to reduce a user’s likelihood of returning to the service or making a purchase.

Grab the user’s interest – The desire to engage with a chatbot is the key to repeat interactions with it. Users who like the experience are more likely to purchase and return and recommend the service as well. That’s why it’s important to create an effective chatbot that holds user interest. It doesn’t need to be wordy or go into long detailed answers but it should be versatile, it should be geared towards user’s interests, and it should be equipped with the messaging features, capabilities and content that users are familiar with and like to use.

Provide users with options – Don’t allow the convenience of chatbots to cloud recognition of the fact that all customers are different. There’s no need to hide the fact that the tool in use is one of artificial intelligence. Program your bot to respond in several different ways to likely queries. It’s also wise to be sure to always provide users with the option to speak or chat with a live human representative should they feel the need to.